Crew Member — Front of House & Kitchen
McDonald's UK · London
"Where my MSc stops being theory and starts being a shift checklist."
Daily QC & food safety practice
- Time–temperature control: probing holding cabinets, fridges and freezers against critical limits — exactly the CCP monitoring I learned in HACCP class.
- Holding time discipline: tracking and discarding product past its time-on-line — a real shelf-life control, every shift.
- Allergen separation: dedicated utensils, prep zones and customer flagging — Natasha's Law applied to a live counter, not a textbook.
- Cross-contamination control: glove changes, handwash frequency, raw/cooked discipline — GMP turned into muscle memory.
Process & due diligence habits
- FIFO stock rotation and date-code checks at intake and during prep — the same traceability mindset I'd bring to a goods-in role.
- Pre-opening and shift-handover checks — start-up inspections, equipment status, sanitation sign-offs.
- Cleaning & sanitation schedules against a documented plan — pre-requisite programmes (PRPs) in real-world rhythm.
- Customer-facing food safety: handling allergen queries calmly and accurately under time pressure.